Privacy Policy
Last Updated: September 2026
Loop Audio Works ("Loop Audio Works", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide when you use our website, contact us, request a consultation, or enquire about our services.
This Privacy Policy explains what information we may collect, why we collect it, how we use it, and the choices available to you.
By using this website or submitting information through our enquiry or consultation forms, you acknowledge that you have read this Privacy Policy.
1. About Loop Audio Works
Loop Audio Works is an audio design and installation business based in Coimbatore, Tamil Nadu.
We provide services including:
Car audio system design, installation and DSP tuning
Multi-room and multi-zone audio systems
Personalised home cinema and home theatre systems
Professional and commercial audio system design and installation
Audio system calibration and consultation
Our services may be provided in Coimbatore and, depending on the type of project, across other locations in South India.
2. Information We Collect
Depending on how you interact with us, we may collect the following information:
Information you provide directly
When you contact us or submit a consultation form, you may provide:
Name
Email address
Phone number
City or location
Information about your vehicle
Information about your room, home, office, commercial space or project
Your audio requirements and preferences
Information you choose to include in messages or enquiries
Any other information you voluntarily provide to us
We only request information that is reasonably relevant to responding to your enquiry, planning a project, providing our services, or communicating with you.
Information collected through website use
When you visit our website, certain technical information may be automatically collected by the website or its hosting infrastructure. This may include information such as:
IP address
Browser type
Device type
Operating system
Pages visited
Referring website or page
Basic website usage information
Date and time of access
The exact information collected may depend on the website hosting, security, analytics and other services used by the website.
3. How We Use Your Information
We may use the information you provide to:
Respond to enquiries and consultation requests
Contact you regarding your requested service
Understand your audio requirements
Arrange site visits, vehicle assessments or consultations
Prepare quotations and project proposals
Plan equipment, installation and system design
Provide installation, calibration and related services
Communicate with you during an ongoing project
Provide after-sales assistance and support
Maintain business and project records
Improve our website, services and client experience
Protect our website and systems from misuse or security threats
Comply with applicable legal or regulatory requirements
We will not use your personal information for purposes that are unrelated to the reason for which it was collected unless permitted or required by applicable law.
4. Consultation and Project Information
Information about your vehicle, room, home, office or commercial space may be necessary for us to understand your requirements and design an appropriate audio system.
For example, you may provide:
Vehicle make and model
Existing audio equipment
Room dimensions
Photographs of a room or vehicle
Existing system information
Preferred usage or listening requirements
Project budget or equipment preferences
This information is used primarily for consultation, system design, quotation, installation and related services.
You should only provide photographs or information that you are authorised to share with us.
5. How We Share Information
We do not sell your personal information.
We may share information when reasonably necessary to operate our business or provide the requested service. This may include sharing relevant information with:
Equipment suppliers or distributors when necessary for a project
Installation or project partners where required to complete the work
Website hosting, security or technical service providers
Communication or email service providers
Payment service providers, where applicable
Professional advisers where reasonably necessary
Government authorities or law-enforcement agencies where required by law
We aim to share only the information reasonably necessary for the relevant purpose.
6. Marketing and Promotional Communications
If we contact you about our services, products, projects or updates, you may ask us to stop sending promotional communications.
You may contact us at loopaudioworks@gmail.com to request that we stop using your information for promotional communication.
Service-related communication, such as information necessary to respond to an enquiry or complete an ongoing project, may still be sent where reasonably necessary.
7. Cookies and Similar Technologies
Our website may use cookies or similar technologies that are necessary for the website to function properly.
Where analytics or other optional technologies are used, they may collect information about how visitors use the website, such as pages visited, device information and general usage patterns.
Cookies may be used to:
Keep the website functioning correctly
Improve website performance
Understand website usage
Maintain security
Improve the user experience
You may be able to control or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.
If additional analytics, advertising or tracking services are introduced, this Privacy Policy may be updated accordingly.
8. Data Security
We take reasonable measures to protect personal information against unauthorised access, misuse, alteration, disclosure or loss.
However, no website, online transmission or electronic storage system can be guaranteed to be completely secure.
You should therefore avoid submitting sensitive information that is not necessary for your enquiry or project.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including:
Responding to enquiries
Managing consultations
Completing projects
Providing after-sales support
Maintaining business and transaction records
Resolving disputes
Meeting legal, accounting or regulatory requirements
When personal information is no longer reasonably required, we may delete, anonymise or securely dispose of it, subject to applicable legal or business requirements.
10. Your Privacy Choices and Rights
Subject to applicable law, you may have rights relating to your personal information, including the ability to:
Ask what personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of personal information where applicable
Withdraw consent where processing is based on consent
Request information about how your personal information is being used
Raise a concern or complaint regarding our handling of your personal information
Requests may be made by contacting us using the details provided in the Contact Us section below.
Where applicable, we may need to verify your identity before processing a request.
Some requests may be subject to legal or legitimate business requirements that require us to retain certain information.
11. Withdrawal of Consent
Where we process your personal information based on your consent, you may withdraw that consent by contacting us.
Withdrawal of consent does not affect the lawfulness of processing that took place before the withdrawal.
If certain information is necessary for us to provide a service you have requested, withdrawing consent may affect our ability to provide that service.
12. Third-Party Websites and Services
Our website may contain links to third-party websites, services or platforms.
Those third parties operate under their own privacy policies and terms. We are not responsible for the privacy practices, security or content of third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information to it.
13. Children's Privacy
Our website and services are intended for general audiences and are not specifically directed at children.
We do not knowingly request or collect personal information from children for purposes that are not permitted by applicable law.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.
14. Business and Legal Requirements
We may retain or process personal information where reasonably necessary to:
Comply with applicable laws and regulations
Maintain accounting and business records
Establish or defend legal claims
Prevent fraud or misuse
Protect our rights, property and systems
Respond to lawful requests from government authorities
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, website, technology, business practices or applicable laws.
When we make changes, we will update the "Last Updated" date shown at the beginning of this Privacy Policy.
We recommend checking this page periodically for the latest version.
16. Contact Us
If you have a question about this Privacy Policy, want to request access, correction or deletion of your personal information, wish to withdraw consent, or have a privacy-related concern, please contact us.
Loop Audio Works
1st Floor, No. 122B, Bharathi Colony, Peelamedu, Coimbatore, Tamil Nadu – 641004, India
Phone: +91 96778 92512
Email: loopaudioworks@gmail.com
For privacy-related requests, please include enough information for us to understand your request and, where necessary, verify your identity.
17. Applicable Law
This Privacy Policy is intended to operate in accordance with applicable laws and regulations of India relating to privacy and protection of personal data.
Where applicable, this includes the Digital Personal Data Protection Act, 2023 and rules made under it.
Nothing in this Privacy Policy is intended to limit any rights or protections that cannot lawfully be excluded under applicable law.